Am I able to customize my shopping reward with specific shades or products?
Unfortunately, we are unable to customize Dior Diva shopping rewards with specific shades or product selections for individual customers.
Am I able to redeem more than once within a 12 month period?
Divas may redeem as many times as they like during a 12 month period.
Can I submit copies of receipts?
Only original receipts will be accepted for redemption. For Dior.com orders, please print your invoice which can be accessed by logging into your account and clicking on Order History.
Can I use Dior Beauty receipts from purchases made before I registered to become a Dior Diva?
Yes, you may use receipts from Dior Beauty purchases made before you registered to become a Diva. You just need to be registered at the time of redemption.
Does the Dior Diva program accept Dior.com receipts?
Absolutely. For Dior.com orders, please print your invoice which can be accessed by logging into your account and clicking on Order History.
Do I need to make a purchase to become a Dior Diva?
You do not need to make a purchase to become a Dior Diva. Simply register by clicking on the Dior Diva link on the top right of the Dior.com homepage.
Do my receipts need to be from a calendar year?
Receipts need only to be from a 12 month period, not a calendar year.
How do I become a Dior Diva?
To become a Dior Diva, simply register by clicking on the Dior Diva link on the top right of the Dior.com homepage.
How do I earn shopping rewards?
Dior Divas earn 1 point for every $1 spent on Dior Beauty products from authorized retailers. Sales tax does not contribute to points. Points must be generated during a 12 month period. Once you have the desired point level for a particular shopping reward, log-in to your Dior Diva account and click on Shopping Rewards & Redemption. Print the Redemption Form and complete the required fields. Mail the Redemption Form and your original receipts to the address indicated on the Redemption Form. Please note it can take up to 6 to 8 weeks to receive your shopping reward.
How long will it take to receive my shopping reward?
It can take up to 6 to 8 weeks to receive your shopping reward.
What are the shopping rewards?
Dior Diva shopping rewards include a variety of full sized products and deluxe miniatures. The components of the shopping rewards change from time to time so please log into your Dior Diva account and click on Shopping Rewards to view the current selection.
What do I do if I forgot my Dior Diva password?
If you forgot your password, simply click on Dior Diva on the Dior.com homepage. Click the Forgot Your Password link type your email address where indicated. An email will be sent to your email address with a new password.
What do I do if I haven't received my shopping reward?
If you have not received your shopping reward 6-8 weeks after you mailed your submission, please contact Customer Service at 1-877-903-4671 or email us at CustomerService@DiorBeauty.com.
What happens to un-used points?
Un-used points will be banked for future submissions. For example, if you submit $505 in Dior Beauty receipts and redeem at the 500 point level, your remaining points will be banked.
What is the Dior Diva program?
The Dior Diva program offers shopping rewards, product previews, access to the Dior Auction, insider news, exclusive offers, and complimentary shipping for Dior.com orders of $50 or more. To become a Dior Diva, simply register by clicking on the Dior Diva link on the top right of the Dior.com homepage. A purchase is not necessary.
Who are authorized Dior Beauty retailers?
Authorized Dior Beauty retailers include Dior.com, Sephora, Macy’s, Bloomingdales, Nordstrom, Dillard’s, Neiman Marcus, Saks, Lord & Taylor, Belk, The Bay, Shoppers Drug Mart, Ogilvy, and Holt Renfrew.
Will I be charged for shipping when redeeming for shopping rewards?
Dior is pleased to cover the cost of shipping for your shopping reward. You will not be charged for shipping.