Delivery & returns

Dior.com continues to deliver but with potential delays. All necessary precautions are being taken to ensure the health of our teams and customers. Our in store collection service is suspended. #DiorStandsWithYou

CONTINUE AS GUEST

If you have placed an order as a guest and you want to change it, please log in.

You’ll be able to check the contents of your order, follow the delivery of the package and ask for an exchange or refund.

DELIVERY

Online orders are still being shipped but are subject to potential delays. We are taking the necessary precautions to ensure the health of our employees and customers. Delivery is free for all orders.

RETURNS AND EXCHANGES

In an effort to safeguard the well-being of our customers, partners and employees, there will be no penalty for returns or exchanges made more than 30 days after receiving an order.

ART OF GIFTING

Each order is neatly packed into one of Dior’s iconic gift boxes. The items are attractively arranged and wrapped in pleated tissue paper. The ‘poignard’ bow completes the overall effect for a unique experience. Dior also offers you the option of including a personalised message card – perfect for gifts.

IN-STORE COLLECTION

In-store collection is suspended for the time being, as our boutiques are closed until further notice.

CHAT ONLINE

Would you like to benefit from personalised advice and guidance as you browse the site?

A Dior advisor is available to answer your questions.

SERVICE AVAILABLE FROM MONDAY TO SATURDAY FROM 10 AM to 6 PM