Contact

Dior’s customer care service, is available from Monday to Friday from 10am to 8pm and Saturday from 10am to 6pm.

Our ambassadors will give you a personalised welcome and will be delighted to accompany you as you discover the House of Dior and its products.

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By clicking on “send a message” you confirm you have read the Privacy Statement and consent to the processing of your personal data by Christian Dior Couture for the purposes described in such Privacy Statement to answer to your request. As per applicable laws and regulations, you are entitled to access, correct and delete any data that may relate to you. You may also ask us not to send you personalized communications on our products and services. You may exercise this right at any time, upon sending us notice by referring to our Contact section in our Privacy Statement.

CHAT ONLINE

Would you like to benefit from personalised advice and guidance as you browse the site?

The chat opens when a Dior customer care ambassador is available.

SERVICE AVAILABLE FROM MONDAY TO FRIDAY FROM 10 AM to 8 PM AND SATURDAY FROM 10 AM TO 6 PM

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SERVICE AVAILABLE FROM MONDAY TO SATURDAY FROM 10 AM TO 7 PM

Frequently asked questions:

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MANAGE YOUR ORDER

Check the contents of your order, track its status, or request an exchange or refund.

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DELIVERY & RETURNS

View the advantages of our delivery and return policies: free delivery, dispatch within 24 hours and free returns within 30 days.
DELIVERY & RETURNS

ART OF GIFTING

Each order is neatly packed into one of Dior’s iconic gift boxes. The items are attractively arranged and wrapped in pleated tissue paper. The ‘poignard’ bow completes the overall effect for a unique experience. Dior also offers you the option of including a personalised message card – perfect for gifts.