Contact
Dior’s customer care service, is available from Monday to Friday from 10am to 8pm and Saturday from 10am to 6pm.
Our ambassadors will give you a personalised welcome and will be delighted to accompany you as you discover the House of Dior and its products.
CHAT ONLINE
Would you like to benefit from personalised advice and guidance as you browse the site?
The chat opens when a Dior customer care ambassador is available.
The chat opens when a Dior customer care ambassador is available.
SERVICE AVAILABLE FROM MONDAY TO FRIDAY FROM 10 AM to 8 PM AND SATURDAY FROM 10 AM TO 6 PM
CALL US
Country / Region
SERVICE AVAILABLE FROM MONDAY TO SATURDAY FROM 10 AM TO 7 PM
Frequently asked questions:
MANAGE YOUR ORDER
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
DELIVERY & RETURNS
View the advantages of our delivery and return policies: free delivery, dispatch within 24 hours and free returns within 30 days.
ART OF GIFTING
Each order is neatly packed into one of Dior’s iconic gift boxes. The items are attractively arranged and wrapped in pleated tissue paper. The ‘poignard’ bow completes the overall effect for a unique experience. Dior also offers you the option of including a personalised message card – perfect for gifts.