DELIVERY
Standard or free delivery
Enjoy complimentary delivery
COMPLIMENTARY SAMPLES
We will send you two samples from a selection of iconic Dior fragrance, skincare and make-up products on any order.
Terms and conditions apply
COMPLIMENTARY DELIVERY FOR ALL ORDERS
Dior now offers complimentary delivery for all orders. Kindly note that we deliver only in United Arab Emirates.
Deliveries take between 2 to 5 days. Please be advised that working days do not include Saturday, Sunday and Holidays.
Express 4-Hour Delivery: This option is available in Dubai only for purchases made before 5pm. It is complimentary for orders above 300 AED. For orders below 300 AED, a delivery fee of 50 AED will be applied.
Be completely reassured that we are taking all the necessary measures in the preparation and shipping of your orders in order to limit any risk.
RETURNS
For Returns & Exchanges, kindly contact our customer care team by email at contact.ae@diorparfums.com
or by Phone 8001111367. Please make sure to keep the original invoice of the order you wish to return or exchange. Kindly note that only full returns can be processed, not partial ones.
Exchanges are possible for only 7 days from the date of receipt of the order, through contacting the customer care team.
Refunds are only possible for only 3 days from the date of receipt of the order, through contacting the customer care team.
All items must be unopened, unused and in their original factory condition with all tags.
Due to health protection and hygiene reasons, Cosmetics, Skin Care, Accessories, Fashion Jewelry & Eye Wear are not eligible to be returned or exchanged under any circumstances.
Exceptions can be done with some conditions and with original invoice.
Refund is processed in accordance with your original payment method Cash / Card.
