Delivery & Returns
IN-STORE APPOINTMENT
Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.
YOUR ORDER
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
FREE DELIVERY
Dior offers two rapid and secure delivery options
Standard delivery (3-4 working days): free
Express delivery (1-2 working days): free
Delivery timing is estimated from the time your order is shipped.
Standard delivery (3-4 working days): free
Express delivery (1-2 working days): free
Delivery timing is estimated from the time your order is shipped.
DISPATCH WITHIN 24 HOURS
Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours* when placed after 12 p.m. Orders placed at weekends and on bank holidays are dispatched within 48 hours.
FREE EXCHANGES AND RETURNS
For the holiday season Dior is offering extended returns until January 25th 2024 for all orders placed from November 15th 2023 till December 25th 2023. Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.