Delivery & returns

Your Order

Check the contents of your order, track its status, or request an exchange or refund.

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Free standard delivery

Dior offers two rapid and secure delivery options

Standard delivery (3-4 working days): Free

Express delivery (1-2 working days): Free

Delivery timing is estimated from the time your order is shipped.

Dispatch Within 24 Hours

Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours* when placed after 12 p.m. Orders placed at weekends and on bank holidays are dispatched within 48 hours*.
*except for jewellery pieces

Free Returns Within 30 Days

Holiday Season: You can return or exchange any order (placed between October 25th, 2025 and January 2nd, 2026) – in original condition – until January 31st, 2026, unless it is a matter of a personalized item (in particular with all labels and patches attached).

Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.

Return Policy