Carafe

Free exchanges and returns

Holday Season: Extended returns until January 6th, for all orders placed from November 10th till December 8th.

You can return or exchange any order – in original condition – within 30 days of receiving it, unless it is a matter of a personalized item (in particular with all labels and patches attached).

For more information, please consult our FAQs.

Free express delivery

Dior offers three rapid and secure delivery options.

Express delivery (1-3 working days): free
Priority delivery by 12pm (1-2 working days): $15
Priority delivery by 9am (1-2 working days): $25
Premium delivery same day or scheduled: $70; Free for orders over $1500, available up to five days a week in specific locations.
 

Delivery timing is estimated from the time your order is shipped.
Deliveries will be made Monday through Friday (excluding holidays). A signature will be required upon delivery.
 

A select number of boutiques offer our Collect in Store service for items ordered online. This delivery option will be offered upon confirmation of your order if the items in your basket are eligible.

Dispatch within 24 hours

Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours when placed after 12 p.m.