Delivery & Returns
Your order
Check the contents of your order, track its status, or request an exchange or refund.
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Free Next Day Delivery
Dior offers complimentary rapid and secure delivery from Same Day to schedule up to 14 calendar days, subject to availability and selected locations in Hong Kong.
Delivery timing is estimated from the time your order is shipped. Should any items be unavailable, the delivery times may be modified.
Deliveries will be made Monday to Saturday (excluding holidays), from 9am to 8pm.
Click & Collect
Alternatively, you can order online and opt to pick up from the Dior boutique of your choice within the selected network.
Dispatch Within 24 Hours
Orders are prepared and dispatched the same day when placed by 6 p.m. and within 24 hours when placed after that. Orders placed at weekends and on bank holidays are dispatched within 48 hours.
Free Returns Within 30 Days
Orders may be exchanged within 30 days of reception, or returned within 7 days of reception, with the label provided. Our boutiques can also process the exchange or manage the return on your behalf.
Returns and Exchanges Procedure