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FAQ Christian Dior Fragrance and Beauty

How much does Dior charge for shipping?
What Is The Couture Gift Box?
How do i contact maison Christian Dior?

Your Account (5)

How can I create an account?

You can create your account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Then click on ""Create an account"" and fill in the obligatory information. Finally, click on “Create my account"". You will be sent a Confirmation email to the email address provided when creating your account. If you require assistance or further information, please contact our Customer service {link_to: contact_form}.

How can I find my account password?

You can easily reset your password by clicking on the account symbol located in the menu at the top of our home page (on the right side). You can click on “Forgotten Password” to enter your email address. We will send you an email to reset your password. Please check your spam folder if you didn’t receive the email.

How can I subscribe/unsubscribe to the Dior Newsletter?

To subscribe to our newsletter, please scroll down to the bottom of this page. You can fill in your email address in the “Newsletter” option.

If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Dior newsletter. You can also subscribe/unsubscribe to the Dior newsletters in your account under “Your information”.

What are the advantages of creating an account?

Creating an account enables you to track the delivery of your Dior purchases and helps you to consult your order history. You can also update your contact information in your account.

For your security, Dior.com does not save your credit card information and will not share your personal data with any third parties.

Can I make changes or cancel my account on Dior.com?

You can modify the information in your Dior account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Enter your email address and your password and once you are logged in, click on the options under Your Profile to change or delete information.

If you want to delete your account, please contact our Customer service where an adviser will assist you with the steps to follow.

Shipping (1)

How much does Dior charge for shipping?

Returns (1)

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Online Boutique (4)

How long will it take to receive my refund after my return

How much does Dior charge for shipping?

What payment options are available on the dior beauty boutique

Dior Beauty Privé program (2)

Dior Products (4)

Do Dior Products Contain Gluten?

Dior assures that all products do not contain gluten in the ingredient formulas. Moreover, as a preventive measure and to go further with the fight against cosmetic allergies, Dior has removed all proteins and wheat hydrolysis proteins from products. However, despite of a high attention with the tracking system, Dior cannot certify that commodities have not been in contact with gluten during the providers production process.

Does Dior Test On Animals?

Dior does not test any product on animals.

How Can I Find Out The Ingredients Of A Product?

Ingredients are listed on the product page of each product under “Ingredients Listing”. You can also find the ingredients on the packaging. If you have any questions, please contact our Customer service.

Are Dior Products Hypoallergenic

Dior products are made to prevent customers from allergic issues.

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Art of Gifting (1)

What Is The Couture Gift Box?

Your Customer Service (1)

How do i contact maison Christian Dior?

Our Dior ambassadors would be delighted to assist as you discover the House of Dior and its products.

You may contact our Customer Service by call on +46 31 754 07 96.

Service available Monday to Friday 10am to 6pm.
About personalization popin

About Personalization

Personalization may take several days, extending the delivery time. Dior will notify you when the order is shipped. Engraved products may not be returned under the right of withdrawal policy.

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