Delivery & Returns
Your Boutique Appointment
Dior invites you to arrange an appointment with a dedicated Sales Advisor for a personal consultation.
Whether for information on products or services, or to guide you through the House's latest collections, discover the possibilities of a tailor-made visit here.
Your order
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
Free standard delivery
Dior offers two rapid and secure delivery options
Standard delivery (3-4 working days): Free
Express delivery (1-2 working days): Free
Delivery timing is estimated from the time your order is shipped.
Dispatch Within 24 Hours
Orders are prepared and dispatched the same day when placed by 12 p.m. and within 24 hours* when placed after 12 p.m. Orders placed at weekends and on bank holidays are dispatched within 48 hours*.
*except for jewellery pieces
Free Returns Within 30 Days
Holiday Season: You can return or exchange any order (placed between October 25th, 2025 and January 2nd, 2026) – in original condition – until January 31st, 2026, unless it is a matter of a personalized item (in particular with all labels and patches attached).
Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.
Return Policy