Delivery & returns

In-Store Appointment

Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.

Your Order

Check the contents of your order, track its status, or request an exchange or refund.

If you already have an account please log in to your account.

If you have placed an order as a guest, please fill in the fields below:

Free Express Delivery

Dior offers complimentary express delivery within 2 working days. Delivery timing is estimated from the time your order is shipped.

Dispatch Within 24 Hours

Orders are prepared and dispatched the same day when placed by 4:00 p.m. and within 24 hours when placed after 4:00 p.m.​

Free Exchange And Returns

Orders may be exchanged or returned within 30 days of reception. Our boutiques can also process the exchange or manage the return on your behalf.​

Return Policy