Delivery & returns
In-Store appointment
Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.
Your order
Check the contents of your order, track its status, or request an exchange or refund.
If you already have an account please log in to your account.
If you have placed an order as a guest, please fill in the fields below:
Free Delivery
Dior offers complimentary rapid and secure delivery with DHL within 4-5 working days. Delivery timing is estimated from the time your order is shipped.
Dispatch within 24 hours
Orders are prepared and dispatched the same day when placed by 15.00 and within 24 hours when placed after 15.00.
Free returns within 30 days
You can return or exchange any order within 30 days of receiving it.
Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.