Delivery & returns


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Orders are prepared and dispatched Monday through Friday when placed by 2pm EST or the following business day when placed after 2pm EST. Should any items be unavailable, the preparation time may be modified. Availability delays will be communicated.

Delivery time is estimated from the time your order is shipped. Depending on your shipping destination and the specificity of your order, Dior offers up to three rapid and secure delivery options :
- Standard Shipping (1 to 5 business days depending on the location): Free for all orders
- Express Delivery (1 to 2 business days depending on the location): $35; Free for orders over $3,000
- Next Day (overnight): $45; Free for orders over $3,000

The exact delivery date, including preparation of your order and shipping, will be determined at checkout. Orders shipping to Nunavut, Northwest territories and Yukon as well as remote areas across Canada may experience longer shipping lead time. Correct delivery date will be communicated at checkout according to the zipcode of delivery.

Deliveries will be made Monday through Friday (excluding holidays). A signature will be required upon delivery.


Orders may be returned or exchanged with the label provided within 30 days of reception subject to conditions. Our Boutiques can also post the return package on your behalf.


Each order is neatly packed into one of Dior’s iconic gift boxes. Dior also offers you the option of including a personalized message card – perfect for gifts.