Delivery & returns

IN-STORE APPOINTMENT

Dior invites you to arrange an appointment with a Sales Associate for a personal consultation.

YOUR ORDER

Check your order, track the status, or request an exchange or refund.

If you already have an account please log into your account,

If you have placed an order as a guest, please fill in the fields below:

FREE STANDARD SHIPPING

Dior offers three rapid and secure delivery options*.

- Standard Shipping (UPS 4 to 5 business days): Free for all orders

- Express Delivery (UPS 2-3 business days): $35; Free for orders over $3,000

- Next Day (UPS Next Day Air): $45; Free for orders over $3,000

*Presence and/or signature required for delivery

Orders are prepared and dispatched Monday through Friday when placed by 12 p.m. EST or the following business day when placed after 12 p.m. EST. Delivery time is estimated from the time your order is shipped. Potential delays to be communicated.

Due to COVID-19, orders and returns may experience some delays. We appreciate your understanding during this time.

FREE RETURNS WITHIN 30 DAYS

Orders may be returned or exchanged with the label provided within 30 days of reception subject to conditions. Our Boutiques can also post the return package on your behalf.

ART OF GIFTING

Each order is neatly packed into one of Dior’s iconic gift boxes. Dior also offers you the option of including a personalized message card – perfect for gifts.