Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and assist you from Monday to Saturday from 9 am to 9pm EST by phone at 1-877-794-3066 or online via our contact form available here.
We also invite you to refer to our page "Dior and you" to obtain all our contact information.
You can modify the information in your Dior account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Enter your email address and your password and, once you are logged in, click on the options under "Your profile" to change or delete information.
If you want to delete your account, please contact our Customer service where an adviser will assist you with the steps to follow.
Creating an account on www.dior.ca enables you to be identified quickly by Dior when you make online purchases.
You can also:
- consult your order history
- track the delivery of your orders
- exchange or return products
- update your contact information
For your security, Dior.ca does not save your credit card information and will not under any circumstances share your personal data with any third parties.
If you forget your password, click on "Your account" and then on "Forgot my password". An email will be sent to you to reset your password.
You can create your account by clicking on the account symbol located in the menu at the top of our home page (on the right side). Then click on "Create an account" and fill in the obligatory information. Finally, click on Create my account".
You will be sent a Confirmation email to the email address provided when creating your account. If you require assistance or further information, please contact our Customer service.
To subscribe to our newsletter, please visit the "Newsletter" section and fill in the registration form.
If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Dior newsletter.
You can also contact our Customer Service with any questions regarding our Dior newsletter. Our advisors will be delighted to assist you.
Please refer to our Dior.com website and click on "Careers" or click on "Our talents" on LVMH.com. You will find our current job and internship offers, as well as application forms.
You can also send us your application by mail to this address:
Parfums Christian Dior
Human Resources
365 Bloor Street East 2002
Toronto, Ontario
M4W 3L4
Dior products are made to prevent customers from allergic issues.
Ingredients are listed on the packaging of each product. If you have additional questions, you may contact us by phone at 1-877-794-3066 from Monday to Saturday from 9am to 9pm EST, or via our contact form available here.
Dior assures that all products do not contain gluten in the ingredient formulas. Moreover, as a preventive measure and to go further with the fight against cosmetic allergies, Dior has removed all proteins and wheat hydrolysis proteins from products.
However, in spite of a high attention to detail within the tracking system, Dior can not certify that commodities have not been in contact with gluten during the providers production process.
