Dior.com orders are shipped to Thailand addresses and cannot be shipped internationally. Orders place on the Dior.com website cannot be collected directly from a Dior Boutique or a Dior Counter.

 

• Shipping may take additional time during holidays and extreme weather conditions.
• Your shipping address cannot be changed once order is placed. Dior is not liable for incorrect address on the invoice.
• Shipping to outlying islands may take two additional days for delivery
• All orders must be signed for on delivery

 

If you place your order over a weekend or on a public holiday, it will be processed and sent out over the following business day (Monday – Friday).

 

All Parfums Christian Dior Online Boutique orders must be signed for a delivery.

You will receive a SMS with your tracking information once your order has been shipped.

If you’re not available to receive your package upon delivery, Please contact Dior Beauty Customer Service within seven (7) working days of the delivery date by calling (+66) 02-666-9462 (Monday – Friday 9am-12:00pm; 2pm-6pm, excluding Public Holidays) or sending an email to: contact@dior.co.th should you need to enquire about your package delivery.

Complimentary iconic Dior gift box

Every order is carefully prepared in an iconic Dior gift box. Products are beautifully arranged and wrapped in pleated tissue paper. The signature bow adds a finishing touch to this unique experience. Dior also gives you the option of including a personal message, which adds the perfect touch when sending a gift.

What do I do if there is an issue with the item I received?

Contact Dior Beauty Customer Service within seven (7) working days of the delivery date by calling (+66) 02-666-9462 (Monday – Friday 9am-12:00pm; 2pm-6pm, excluding Public Holidays) or sending an email to: contact@dior.co.th Dior Beauty Customer Service will assess and validate the return of any product(s) and assist you with the return of the item.

What do I do if I have an allergic reaction?

If you have an allergic reaction to a Dior product at any time, please contact Dior Beauty Customer Service on (+66) 02-666-9462 (Monday – Friday 9am-12:00pm; 2pm-6pm, excluding Public Holidays) or by sending an email to: contact@dior.co.th. Our Customer Services representatives will be happy to assist you.